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Terms of Use

Information about using the Executive Plus Airport Transfers website.

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1. About this website

This website, executiveplus.co.uk, is operated by Executive Plus Airport Transfers Ltd. In these Terms of Use, “we”, “us” and “our” refer to that company.

These terms explain how you may use our website. Our Trading Terms govern airport transfer and chauffeur service bookings. Our Privacy & Cookie Policy explains how we handle personal information and cookies.

We may update these Terms of Use by publishing a revised version on this page. Updates to website terms do not retrospectively change a confirmed booking.

2. Access and website information

We aim to keep the website available and its information accurate, but access may occasionally be interrupted for maintenance or reasons beyond our control. Please contact us if you find an error or cannot use a booking or contact form.

The website describes our pre-booked airport transfers and chauffeur services. Submitting a form is an enquiry; it does not automatically confirm a booking or guarantee vehicle availability. We review your details, provide a quotation and issue a booking confirmation after you accept the quoted price.

Current published fares are shown on our price page. The price and journey details agreed in your booking confirmation apply to your booking. Executive Plus Airport Transfers Ltd is not VAT registered and does not add VAT to its fares.

Please use a suitable, up-to-date browser and take reasonable precautions to protect your device. If we provide access credentials for a particular service, keep them confidential and tell us promptly if you believe they have been misused.

3. Acceptable use

You may use the website to find information about our services, request a quotation, submit a booking enquiry and contact us. You must not:

  • use the website for an unlawful purpose or submit fraudulent enquiries;
  • send spam, abusive material, misleading information or content that infringes another person’s rights;
  • upload malicious software, attempt unauthorised access, bypass security or interfere with the website;
  • scrape or copy content in a way that infringes our rights or places an unreasonable load on the website.

These restrictions do not prevent legitimate use of our forms, accessibility tools or tools we have authorised to operate or maintain the website.

4. Website content and intellectual property

Website text, photographs, graphics, logos and other material are owned by us or used with the permission of their owners, unless otherwise indicated. You may view the website and save or print information for your personal use in considering or managing a booking.

You must obtain permission before reproducing our content commercially or using our name or logo in a way that suggests an association or endorsement that does not exist.

5. Reviews, comments and private enquiries

This section applies to reviews, comments or other material you deliberately submit for public display. It does not give us permission to publish or use private booking details, contact-form messages or other confidential enquiry information for marketing.

You retain ownership of material you submit. If you submit a review or comment for publication, you permit us to display it on this website. We may make minor formatting changes without changing its meaning. Any other use must have an appropriate permission or other lawful basis.

Public submissions must be genuine, relevant and lawful. You must have the right to submit them and must not include another person’s confidential details, abusive or defamatory material, advertising spam or malicious code.

We may review submissions before publication and may decline or remove spam, unlawful material or content that does not meet these requirements. Contact us if you believe published content infringes your rights or should be corrected or removed.

Private enquiries and booking information are handled under our Privacy & Cookie Policy.

6. Responsibility and your rights

We take reasonable care with information published on the website. If you notice an error in a fare or service description, please contact us so we can check it and clarify the position before you book.

Nothing in these Terms of Use excludes or limits liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded or limited. Your statutory consumer rights remain unaffected.

These website terms do not remove our obligations under a confirmed booking. Booking arrangements, including the 12-hour free-cancellation deadline, are explained in our Trading Terms.

7. Links and general provisions

Links to third-party websites are provided where relevant. Their operators are responsible for their content and privacy practices. A link does not by itself mean we endorse that website.

If a provision of these terms is found to be unenforceable, the remaining provisions will continue to apply. A delay in enforcing a right does not mean that right has been waived.

8. Governing law

English law applies to these terms, subject to any mandatory consumer protections that apply where you live. These terms do not restrict any right you have as a consumer to bring proceedings in the courts available to you under applicable law.

9. Contact us

For questions about the website or these terms, contact Executive Plus Airport Transfers Ltd on 07716 099900 or email info@executiveplus.co.uk.

Last updated: 18 October 2026.